Before we (and when I say 'we' I mean 'I') post our recap & overview of RTC USA 2012 we offer our PDF and PowerPoint from Session 8, that had some, if not all attendees transfixed and transformed!!!
Need more RTC Info? CLICK HERE.
If the images don't get you to the direct downloads then scroll to the bottom of this post for old school links...
Top-most image = PDF, bottom-most = PPT... Enjoy (& use them!!!)
PDF Download Here
PowerPoint Download Here